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Technical Issues

How do I create an account with MAKA?

Download & install the MAKA app on your smartphone (https://bit.ly/get-MAKA) or go to our website (https://shop.makalive.com/). You can sign up via: Email, Phone, Facebook, Google or Apple!

How can I make changes to my account details?

Once you have an account on MAKA, you can change your account details by going to your profile. This is the "Me" icon at the bottom of your screen. There, you can change:

I'm having trouble logging into my account

Check your credentials. Make sure you’re using the right credentials (Email, Phone, Pin, etc.) you signed up with. Change your pin. If you cannot remember your pin, request a new one by tapping on the “Forgot pin?” link. If after trying the above, yo

How do I close my account with MAKA?

We’re sorry to see you go! If there’s anything we can do to keep you on MAKA, please let us know. If you’d still like to delete your MAKA account, please:

I'm having problems using the MAKA app

We're so sorry if you're having an issue with our iOS or Android App. Most issues can be resolved by simply closing the app and opening it again. Please follow these easy steps to do so:. iOS. Android. If you’re still having issues after restarting y

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