All articles

I'm having trouble logging into my accountUpdated a year ago

Check your credentials

Make sure you’re using the right credentials (Email, Phone, Pin, etc.) you signed up with

Change your pin

If you cannot remember your pin, request a new one by tapping on the “Forgot pin?” link 

If after trying the above, you still cannot sign in, please contact us. In your note, please share as much detail as you can about the issue you’re having, including screenshots of error messages and everything you’ve done so far to resolve the issue.


Was this article helpful?
Yes
No
Powered by