When will my order be delivered?
For shoppers in Lagos, orders are delivered in 2 - 3 business days.For shoppers outside of Lagos, orders are delivered in 3 - 6 business days.
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Orders & Delivery
How do I place an order on MAKA?
Select your items. Pick the items you want to order (including the color & size) and tap on “Add to Bag”. Go to checkout. Once you’ve found all that you need, tap on your Bag (bottom right of your App) and tap “Checkout”. Log in to your MAKA account.
Do I need to create an account to place an order?
No you do not! You can check out as a guest and we'll automatically get you set up with an account.
When will my order be shipped?
Your order should be shipped within 1 day of you placing it (excluding Sundays and Holidays). If the status of your order is “Shipment Processing”, it means that we're working hard and preparing your order for shipment. During busy times, this status
Where is my order?
Once your order has been shipped, you will receive an Email or SMS from MAKA that includes your tracking number and the site to track it on. If you are having issues tracking your order or have other questions, please contact us
I want to cancel or change my order
To request to cancel your order, please contact us ([email protected]) and we will address this
I received an item that I did not order - what should I do?
We want to address any issues with incorrect items as soon as possible. Please contact us to share more details about what you received and we’ll help you set up a return.
I'm missing some items from my order - what should I do?
We’re sorry that some of your items are missing from your order. Please contact us, so we can make things right.