MAKA

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We want to address any issues with incorrect items as soon as possible. Please contact us to share more details about what you received and we’ll help you set up a return.

I received an item that I did not order - what should I do?

Orders & Delivery

When will my order be delivered?

How do I place an order on MAKA?

Do I need to create an account to place an order?

When will my order be shipped?

Where is my order?

I want to cancel or change my order

I'm missing some items from my order - what should I do?

How can I find a specific product or brand?

What payment methods can I use to pay for my order?

How do product reviews work on MAKA?

How do I make sure I care for my items right so they last long?

Does MAKA have a store I can visit?

My promo code is not working - how do I fix it?

Shopping

Size Chart & Conversions

Size Guide

How can I shop while watching a Live video?

My video is not loading properly - what can I do?

Do I need to create an account to watch a Live video?

Live Shows

The MAKA Return Policy

Can I exchange instead of return?

I haven’t received my refund yet - what should I do?

How do I request a return?

How do I get the return to you?

My refund is incorrect, what should I do?

What happens once MAKA receives my return?

What if an item is defective or does not work?

Returns & Refunds

Terms of Service

Privacy Policy

Legal

How do I create an account with MAKA?

How can I make changes to my account details?

I'm having trouble logging into my account

How do I close my account with MAKA?

I'm having problems using the MAKA app

Technical Issues

I received an item that I did not order - what should I do?Updated a year ago