While the creator is reviewing a particular product, you can tap on that product on the screen (either the small icon on the right hand side, or the bigger image at the bottom of your screen) and add it to your bag!. If you want to add a previous or

<section id="isPasted" style="box-sizing: border-box; max-width: 100%; color: rgb(0, 0, 0); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; line-height: 1.6; margin: 40px 0px; overflow-wrap: break-word;"><div style="box-sizing: border-box;"><p style="box-sizing: border-box;"><span style="box-sizing: border-box;">While the creator is reviewing a particular product, you can tap on that product on the screen (either the small icon on the right hand side, or the bigger image at the bottom of your screen) and add it to your bag!</span></p><p style="box-sizing: border-box;"><span style="box-sizing: border-box;">If you want to add a previous or upcoming item to your bag, just tap on the&#xA0;</span><span style="box-sizing: border-box;">&#x2261;</span><span style="box-sizing: border-box;">&#xA0;icon to view past and upcoming products and add them to your bag.</span></p><p style="box-sizing: border-box; margin-bottom: 0px;"><span style="box-sizing: border-box;">Once you&#x2019;re ready to checkout, simply tap on the Bag icon at the right hand side of your screen and tap &#x201C;Checkout&#x201D; to place your order. Happy shopping!</span></p></div></div></section>

How can I shop while watching a Live video?

We’re sorry you’re experiencing difficulties watching a MAKA Live. A few things to check:. If you’ve tried the above and are still not able to connect, please contact us (using the "Contact" link below). Note that you’ll be able to watch most videos

<p id="isPasted" style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: border-box;">We&#x2019;re sorry you&#x2019;re experiencing difficulties watching a MAKA Live. A few things to check:</span></p><ol style="box-sizing: border-box; padding-left: 20px; list-style-position: outside; margin: 20px 0px 20px 20px; color: rgb(0, 0, 0); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: border-box;"><span style="box-sizing: border-box;">You need internet access to be able to use the MAKA App. Please make sure you are connected to a network with internet access.</span></li><li style="box-sizing: border-box;"><span style="box-sizing: border-box;">If your connection is too weak, we won&#x2019;t be able to send the stream to you. Try switching to Wi-Fi or moving closer to your router. If the issue persists, close the app and open it again.</span></li></ol><p style="box-sizing: border-box; margin-bottom: 0px; color: rgb(0, 0, 0); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: border-box;">If you&#x2019;ve tried the above and are still not able to connect, please c</span><span style="box-sizing: border-box;">ontact us (using the &quot;Contact&quot; link below)</span><span style="box-sizing: border-box;">. Note that you&#x2019;ll be able to watch most videos on-demand after the live show has completed.</span></p>

My video is not loading properly - what can I do?

Yes, you do. It allows you to more easily engage in the comments with the live and ask the Creator questions.

<section id="isPasted" style="box-sizing: border-box; max-width: 100%; color: rgb(0, 0, 0); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; line-height: 1.6; margin: 40px 0px; overflow-wrap: break-word;"><div style="box-sizing: border-box;"><p style="box-sizing: border-box; margin-bottom: 0px;"><span style="box-sizing: border-box;">Yes, you do. It allows you to more easily engage in the comments with the live and ask the Creator questions.</span></p></div></div></section>

Do I need to create an account to watch a Live video?

MAKA

Live Shows

When will my order be delivered?

How do I place an order on MAKA?

Do I need to create an account to place an order?

When will my order be shipped?

Where is my order?

I want to cancel or change my order

I received an item that I did not order - what should I do?

I'm missing some items from my order - what should I do?

Orders & Delivery

How can I find a specific product or brand?

What payment methods can I use to pay for my order?

How do product reviews work on MAKA?

How do I make sure I care for my items right so they last long?

Does MAKA have a store I can visit?

My promo code is not working - how do I fix it?

Shopping

Size Chart & Conversions

Size Guide

The MAKA Return Policy

Can I exchange instead of return?

I haven’t received my refund yet - what should I do?

How do I request a return?

How do I get the return to you?

My refund is incorrect, what should I do?

What happens once MAKA receives my return?

What if an item is defective or does not work?

Returns & Refunds

Terms of Service

Privacy Policy

Legal

How do I create an account with MAKA?

How can I make changes to my account details?

I'm having trouble logging into my account

How do I close my account with MAKA?

I'm having problems using the MAKA app

Technical Issues