MAKA

<section id="isPasted" style="box-sizing: border-box; max-width: 100%; color: rgb(0, 0, 0); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; line-height: 1.6; margin: 40px 0px; overflow-wrap: break-word;"><div style="box-sizing: border-box;"><p style="box-sizing: border-box;"><span style="box-sizing: border-box;">A few things to check before contacting us:</span></p><ul style="box-sizing: border-box; list-style: outside disc; margin: 20px 0px 20px 20px; padding: 0px 0px 0px 20px;"><li style="box-sizing: border-box;"><span style="box-sizing: border-box;">Did you use a promo code in your order?</span></li><li style="box-sizing: border-box;"><span style="box-sizing: border-box;">Note that we do not refund shipping fees</span></li></ul><p style="box-sizing: border-box; margin-bottom: 0px;"><span style="box-sizing: border-box;">If you&apos;ve double-checked and are still seeing an error, please </span><a href="mailto:hello@makalive.com"></a><span style="box-sizing: border-box;"><a href="mailto:hello@makalive.com">co</a></span><a href="mailto:hello@makalive.com"></a><span style="box-sizing: border-box;"><a href="mailto:hello@makalive.com">ntact us</a></span><span style="box-sizing: border-box;">&#xA0;to resolve this.</span></p></div></div></section>

A few things to check before contacting us:. If you've double-checked and are still seeing an error, please contact us to resolve this.

My refund is incorrect, what should I do?

Returns & Refunds

When will my order be delivered?

How do I place an order on MAKA?

Do I need to create an account to place an order?

When will my order be shipped?

Where is my order?

I want to cancel or change my order

I received an item that I did not order - what should I do?

I'm missing some items from my order - what should I do?

Orders & Delivery

How can I find a specific product or brand?

What payment methods can I use to pay for my order?

How do product reviews work on MAKA?

How do I make sure I care for my items right so they last long?

Does MAKA have a store I can visit?

My promo code is not working - how do I fix it?

Shopping

Size Chart & Conversions

Size Guide

How can I shop while watching a Live video?

My video is not loading properly - what can I do?

Do I need to create an account to watch a Live video?

Live Shows

The MAKA Return Policy

Can I exchange instead of return?

I haven’t received my refund yet - what should I do?

How do I request a return?

How do I get the return to you?

What happens once MAKA receives my return?

What if an item is defective or does not work?

Terms of Service

Privacy Policy

Legal

How do I create an account with MAKA?

How can I make changes to my account details?

I'm having trouble logging into my account

How do I close my account with MAKA?

I'm having problems using the MAKA app

Technical Issues

My refund is incorrect, what should I do?Updated a year ago