MAKA

<section id="isPasted" style="box-sizing: border-box; max-width: 100%; color: rgb(0, 0, 0); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div style="box-sizing: border-box; line-height: 1.6; margin: 40px 0px; overflow-wrap: break-word;"><div style="box-sizing: border-box;"><p style="box-sizing: border-box; margin-bottom: 0px;">Refunds take up to <strong><span style="color: rgb(226, 80, 65);">21 days</span></strong> to be processed, once you have handed over your return to our logistics partner.</p><p style="box-sizing: border-box; margin-bottom: 0px;"><br></p><p style="box-sizing: border-box; margin-bottom: 0px;"><span style="box-sizing: border-box;">If it&apos;s been more than 21 days since you sent back your return, please&#xA0;</span><a href="mailto:hello@makalive.com" style="box-sizing: border-box; background-color: transparent; color: rgb(31, 115, 183); text-decoration: none;"><span style="box-sizing: border-box;"><strong>Contact us</strong></span></a><span style="box-sizing: border-box;">.</span></p></div></div></section><footer style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 15px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></footer>

Refunds take up to 21 days to be processed, once you have handed over your return to our logistics partner. If it's been more than 21 days since you sent back your return, please Contact us.

I haven’t received my refund yet - what should I do?

Returns & Refunds

When will my order be delivered?

How do I place an order on MAKA?

Do I need to create an account to place an order?

When will my order be shipped?

Where is my order?

I want to cancel or change my order

I received an item that I did not order - what should I do?

I'm missing some items from my order - what should I do?

Orders & Delivery

How can I find a specific product or brand?

What payment methods can I use to pay for my order?

How do product reviews work on MAKA?

How do I make sure I care for my items right so they last long?

Does MAKA have a store I can visit?

My promo code is not working - how do I fix it?

Shopping

Size Chart & Conversions

Size Guide

How can I shop while watching a Live video?

My video is not loading properly - what can I do?

Do I need to create an account to watch a Live video?

Live Shows

The MAKA Return Policy

Can I exchange instead of return?

How do I request a return?

How do I get the return to you?

My refund is incorrect, what should I do?

What happens once MAKA receives my return?

What if an item is defective or does not work?

Terms of Service

Privacy Policy

Legal

How do I create an account with MAKA?

How can I make changes to my account details?

I'm having trouble logging into my account

How do I close my account with MAKA?

I'm having problems using the MAKA app

Technical Issues

I haven’t received my refund yet - what should I do?Updated a year ago